informuotas

Informuotas is an electronic information portal operated by the Lithuanian Ministry of Digital Affairs. Launched in 2018 as part of a national e‑government strategy, the platform serves to provide citizens, businesses, and public institutions with up‑to‑date government services, legislative updates, and statistical reports. The name, derived from the Lithuanian word for “informed,” reflects the portal’s role in improving transparency and accessibility of public information.

The initial rollout focused on consolidating existing government websites and offering a single sign‑on system to streamline access to services such as tax filing, driver‑licence renewal, and public procurement announcements. Over time, Informuotas expanded to host interactive data visualisations, a searchable legislative database, and a knowledge base for digital literacy programs. The portal also integrates with other national e‑government initiatives, allowing users to submit official documents electronically and track the status of administrative procedures.

According to usage statistics released in 2022, Informuotas recorded more than 4.5 million unique visitors in its first four years, with a notable increase in the proportion of self‑service transactions. The platform’s design prioritises mobile compatibility and accessibility, including options for screen readers and multilingual support for key European languages.

Critics have pointed out that while Informuotas improves data availability, challenges remain in ensuring that all citizen groups, particularly older adults and those in rural areas, can fully leverage digital services. In response, the Ministry has announced plans to launch targeted outreach programs and to enhance offline support points to complement the online portal.