hentested

Hentested is a term used in Norwegian and Danish logistics to denote a location where parcels and shipments can be collected by the recipient. A hentested can be a post office, a parcel locker, a retailer counter, or another service point operated by a carrier or retailer. When ordering online, customers may be offered a hentested as an alternative to home delivery. The carrier provides a tracking number and a pickup code or barcode, which the recipient uses at the hentested to retrieve the package.

To collect, the recipient typically presents government-issued ID and the pickup code; some locations require the order number and name. Packages are held for a defined period, ranging from a few days to several weeks depending on the carrier and country; after expiry they may be returned to the sender or require special arrangements.

Hentesteder are common in Nordic countries and other parts of Europe. The term may be used interchangeably with hentepunkt in Norwegian and Danish contexts, or with pickup point or parcel locker in other languages. The concept may also include self-service lockers, which are common in urban areas and within retail networks.

Advantages include delivery flexibility and reduced risk of failed home deliveries; limitations include additional travel, potential non-availability during off-hours, and the need to monitor pickup deadlines.

Related concepts include pickup point and parcel locker.