etjänster
e-tjänster, often translated as e-services, refers to the provision of public services through electronic channels. This concept encompasses a wide range of digital offerings by governments and public institutions, designed to make interactions with citizens and businesses more efficient, accessible, and convenient. The core idea is to leverage information and communication technologies (ICT) to deliver services that were traditionally handled through physical offices, paper forms, or postal mail.
The scope of e-tjänster can be very broad, including applications for permits and licenses, tax filing and
Implementing e-tjänster involves significant investment in digital infrastructure, secure data management, and user-friendly interfaces. It also