checkback

Checkback is a term used in project management and communication to describe the act of following up on a previously made request, decision, or task. It is a proactive measure to ensure that progress is being made, that no information has been overlooked, and that any potential roadblocks are identified and addressed. The goal of a checkback is to maintain momentum and keep a project on track without being overly intrusive.

The process typically involves a brief and polite inquiry about the status of a particular item. This could be a simple email, a quick instant message, or a short verbal question. The timing of a checkback is important; it should occur after a reasonable amount of time has passed for the task to have progressed, but not so soon that it appears impatient or micro-managing.

Checkbacks are valuable for several reasons. They help to confirm that the recipient has received and understood the original request. They provide an opportunity for the recipient to ask clarifying questions or express difficulties they may be encountering. For the person initiating the checkback, it offers reassurance and allows for timely intervention if needed. In essence, checkbacks are a tool for effective communication and accountability, contributing to smoother project execution and stronger working relationships.