asiakaspito
Asiakaspito, sometimes described as customer stickiness, is a marketing concept that measures how well a company retains its customers over time. It reflects loyalty and the ability of a product or service to keep users returning, which supports ongoing revenue.
Metrics used to gauge asiakaspito include retention rate, churn rate, repeat purchase rate, customer lifetime value
Factors influencing asiakaspito include perceived value, customer experience, ease of use, switching costs, pricing, service quality,
Strategies to improve asiakaspito include optimizing onboarding, personalized communications, proactive customer success efforts, loyalty programs, regular
In practice, asiakaspito is used across industries, especially in SaaS, retail, and telecommunications, and is discussed