TsKB
TsKB, the Technical Services Knowledge Base, is a web‑based knowledge management system designed to provide technicians, engineers, and support staff with structured diagnostic procedures, repair guidelines, and configuration information for a wide array of industrial and commercial equipment. The platform aggregates content from multiple vendors, field service teams, and internal engineering departments, offering searchable indexes, categorized article sets, and interactive troubleshooting flows.
The system was first released in 2013 by TechSupport Solutions as a response to the growing need
Proponents of TsKB argue that it improves first‑line maintenance efficiency, reduces equipment downtime, and standardizes repair
As of 2024, TsKB hosts over 12,000 articles and can be accessed via subscription or licensing agreements