Tjänstleverantör

Tjänstleverantör is a Swedish term that translates to "service provider" in English. It refers to an individual or organization that offers services to customers or other businesses. This can encompass a wide range of activities and industries.

A tjänstleverantör typically enters into an agreement with a client, outlining the specific services to be rendered, the terms of payment, and any service level agreements (SLAs) that dictate performance standards. The services provided can be tangible or intangible, and often involve specialized skills or resources. Examples include telecommunications companies providing internet and phone services, cloud computing providers offering data storage and processing, consulting firms offering expert advice, or even individuals offering freelance services like graphic design or writing.

The relationship between a tjänstleverantör and its client is often ongoing, especially for subscription-based services or long-term contracts. Reliable and consistent delivery of services is crucial for customer satisfaction and retention. The term highlights the role of providing a function or benefit rather than a physical product.