Tjänstelivscykeln
Tjänstelivscykeln, often translated as the Service Lifecycle, describes the stages a service goes through from its conception to its eventual retirement. This model is crucial for understanding and managing the evolution of services, whether they are digital products, business processes, or customer support functions.
The first stage is typically service strategy, where the need for a new service is identified and
Once designed, the service enters the service transition phase. This includes building, testing, and deploying the
The service operation stage is when the service is actively used by customers. This phase focuses on
Finally, the service lifecycle concludes with service retirement. This stage involves planning and executing the orderly