Teleshopping

Teleshopping refers to the practice of purchasing goods and services over the telephone or through other remote communication methods. This often involves a dedicated telephone number provided by a retailer or service provider, allowing customers to place orders without visiting a physical store or browsing a website. Historically, teleshopping was closely linked to television shopping channels where products were advertised and demonstrated on screen, with viewers calling in to make purchases. The convenience of ordering from home, often with delivery services, was a primary driver of its popularity.

While the rise of e-commerce has significantly shifted the landscape of remote shopping, teleshopping continues to exist, particularly for certain demographics or for specific types of products and services. It can be a more accessible option for individuals who are not comfortable with or do not have regular access to the internet. Customer service can also be a key component, allowing for direct interaction and clarification of product details or order status. Some businesses maintain teleshopping lines alongside their online presence to cater to a broader customer base and offer alternative purchasing channels. The underlying principle remains the same: enabling transactions through remote communication.