Szerviz

Szerviz is a Hungarian noun that denotes service, maintenance, repair, or support for goods and systems. In everyday use it refers to the activity of maintaining and fixing equipment, as well as to the place where such work is performed. The term is borrowed from the French service and, through Hungarian, is used in a broad range of contexts, from car repair shops to corporate service departments. Common compound forms include autószerviz (car service/garage) and műszaki szerviz (technical service).

Activities encompassed by szerviz include diagnostics, preventive maintenance, repair, component replacement, calibration, installation and configuration, spare-parts supply, and warranty service. Service providers may operate on a fixed schedule, by appointment, or as on-site visits, and often offer additional services such as pickup and delivery, training, or remote troubleshooting. The goal is to restore function, extend equipment life, and minimize downtime for customers.

Szerviz is used across sectors, including automotive, consumer electronics, home appliances, industrial machinery, and information technology. It is also used to describe the service department of a manufacturer or retailer, responsible for post-sale support, repairs, and customer assistance. In business contexts, szerviz may refer both to external service providers and to internal organizational units.

Quality and regulatory aspects may involve service standards, warranties, consumer protection rules, and certifications that demonstrate competence, safety, and reliability. The concept emphasizes customer-oriented problem solving, transparency in pricing, and the timeliness of service delivery.