SmartPOST

SmartPOST is a Finnish company that operates a network of automated parcel lockers and pick-up points. Founded in 2007, SmartPOST initially focused on providing automated delivery solutions for e-commerce businesses. The company's core offering is its self-service parcel locker terminals, which are installed in convenient locations such as shopping centers, train stations, and grocery stores. Customers can receive and send parcels through these lockers 24/7, offering a flexible alternative to traditional postal services.

The SmartPOST system allows senders to prepare shipments online, often through integrated services with online retailers. Recipients receive a notification, usually via SMS or email, with a unique code to unlock the designated locker. Once the parcel is collected, the locker becomes available for other shipments. This automation streamlines the logistics process, reducing handling times and operational costs for both businesses and consumers.

Beyond parcel lockers, SmartPOST also offers pick-up points at various retail locations for customers who prefer direct human interaction or for larger items that do not fit in the lockers. The company has expanded its services to include international shipping and returns. SmartPOST is a significant player in the Finnish parcel delivery market, contributing to the growth of e-commerce by providing efficient and accessible delivery options.