RoamLikeAtHome

Roam Like at Home is a policy used by telecom operators to allow customers to use mobile services abroad at domestic prices. It is most closely associated with the European Union and the European Economic Area, where travelers can use voice, SMS, and data in member states without incurring additional roaming charges.

Origin and regulation: The policy emerged from EU rules aimed at abolishing roaming surcharges. In 2017, Regulation (EU) 2015/2120 required operators to treat roaming within the Union as domestic use, subject to fair-use limitations and non-abusive behavior.

Scope and operation: The policy generally covers EU/EEA member states and associated regions. It does not automatically apply to roaming outside the EU/EEA. In practice, operators may set fair-use limits, data thresholds, or occasionally throttle speeds to prevent abuse, and they may apply certain charges if usage is deemed non-genuine or predominantly based in another country.

Impact and limitations: Roam Like at Home has reduced costs and barriers for travelers and businesses within the EU, contributing to the region’s digital single market. Critics note potential for price changes, opaque fair-use policies, and exceptions that limit coverage for extended stays or non-EU travel. The policy’s reach outside the EU/EEA remains limited and varies by operator.