RemoteMupport
RemoteMupport is a remote assistance platform that enables IT technicians to diagnose, troubleshoot, and resolve issues on devices located outside the technician's premises. The system supports live screen sharing, remote control with user consent, file transfer, chat, and session recording. It is designed for use by individual technicians, managed service providers, and enterprises to provide timely support across distributed environments.
Overview: The product originated to address the need for efficient remote troubleshooting in business settings. It
Features: Clients are available for Windows, macOS, Linux, iOS, and Android, with a browser-based console for
Security and privacy: The platform emphasizes encryption in transit and at rest, authentication with single sign-on
Deployment and reception: RemoteMupport is used by small businesses, managed service providers, and large enterprises to