Prosessitasolla

Prosessitasolla refers to analysis and management conducted at the level of a business process. It focuses on the sequence of activities, decisions, inputs, outputs, and the resources and times that connect them, rather than on the organization as a whole or individual systems.

The concept is central to business process management, process mining, and continuous improvement. It uses process metrics such as cycle time, throughput, first-pass yield, and resource utilization, drawing on event logs and time-stamped records to understand how work flows and where bottlenecks, variability, or waste occur.

The process-level perspective is distinct from enterprise strategy or system architecture but interacts with both. Improvements should align with broader goals while considering cross-process dependencies and governance.

Examples include the order-to-cash process in manufacturing, the incident-to-resolution path in IT service management, and the lead-to-conversion funnel in sales.

Common challenges include data quality, clearly defining process boundaries, handling dynamic or parallel activities, and ensuring privacy and cross-department governance.

The term is Finnish, formed from prosessi (process) and taso (level). It is used in Finnish-language business and IT literature to denote this practical, operational view.