Procesgesprekken
Procesgesprekken, or process conversations, are a structured approach to discussing and improving workflows and operational procedures within an organization. The core idea is to gather feedback and insights directly from the individuals who perform the tasks to identify bottlenecks, inefficiencies, and areas for enhancement. These conversations are not about individual performance reviews but rather focus on the effectiveness and efficiency of the processes themselves.
The methodology typically involves bringing together a cross-section of employees involved in a specific process. Facilitators
Benefits of implementing procesgesprekken include increased employee engagement and ownership, as their input is valued and