Pertolongan

Pertolongan is Indonesian and Malay for help or assistance. The term describes the act of giving aid to another person, group, or community. It can be provided by individuals, families, organizations, or governments. The word derives from the verb "tolong" (to help) with the affix "per-" forming a noun that denotes the process or act of providing help. In everyday usage, pertolongan covers a broad range of supportive actions, from informal acts of kindness to organized relief programs.

In healthcare, pertolongan pertama refers to first aid given at the scene of an injury or illness before professional medical care is available. Pertolongan darurat covers urgent assistance during emergencies such as natural disasters, accidents, or violence. Pertolongan sosial or bantuan sosial describes welfare or social assistance programs by governments or charities to support vulnerable populations. Pertolongan hukum refers to legal aid, including advice, representation, or advocacy for those who cannot afford legal services.

In humanitarian contexts, pertolongan involves coordination among agencies, volunteers, and communities to deliver food, shelter, medical care, and protection. Training and education, such as first-aid courses or disaster preparedness, enhance the capacity to provide effective pertolongan. The concept is used across secular and religious settings and intersects with policy, law, health, and social welfare to improve safety and well-being.

Related concepts include bantuan (assistance) and solidaritas (solidarity), which are often discussed alongside pertolongan in discussions of social support and relief.