PerformanceMeasurement
Performance measurement is the process of collecting and analyzing data to assess how well an individual, team, or organization is achieving its objectives. It involves defining key performance indicators (KPIs) that are quantifiable metrics used to track progress towards strategic goals. These indicators can range from financial figures like revenue and profit margins to operational metrics such as production output or customer satisfaction scores.
The primary purpose of performance measurement is to provide insights that can inform decision-making and drive
Effective performance measurement systems are characterized by clarity, relevance, and timeliness. KPIs should be clearly defined