Palveluvälitys

Palveluvälitys refers to the practice of facilitating the provision of services between a service provider and a service recipient. This can encompass a wide range of activities and industries. Essentially, a service intermediary bridges the gap, connecting those who need a service with those who can deliver it.

These intermediaries can take various forms. For example, online platforms that connect freelancers with clients, such as Upwork or Fiverr, are a common example of service intermediation. Similarly, traditional employment agencies that match job seekers with employers operate as service intermediaries. Real estate agents who connect buyers and sellers of property also fall under this category. The core function is to simplify the process of finding, engaging, and often managing service transactions.

The benefits of service intermediation can include increased efficiency, wider reach for service providers, and greater choice for service recipients. Intermediaries often handle aspects like marketing, payment processing, and sometimes even dispute resolution, thereby reducing the burden on both parties. However, intermediaries also typically charge a fee or commission for their services, which can increase the overall cost of the transaction for the service recipient or reduce the net earnings for the service provider. The specific terms and conditions of service intermediation vary greatly depending on the platform or agency involved.