Nonconformitéitsbeheer

Nonconformiteitsbeheer, also known as nonconformance management, is a systematic process used within organizations to identify, document, assess, and resolve deviations from specified requirements. These requirements can encompass product specifications, service standards, regulatory obligations, or internal procedures. The primary goal of nonconformiteitsbeheer is to prevent recurrence of these issues and to ensure that products and services consistently meet established quality standards and customer expectations.

The process typically begins with the identification of a nonconformity, which can occur at various stages of a product's lifecycle or service delivery. Once identified, the nonconformity is documented, detailing its nature, location, and the impact it might have. An investigation then follows to determine the root cause of the deviation. Based on the root cause analysis, corrective actions are planned and implemented to eliminate the problem. Subsequently, preventive actions are often devised to address potential future occurrences. Finally, the effectiveness of the implemented actions is verified, and the nonconformity is formally closed. Effective nonconformiteitsbeheer is a cornerstone of quality management systems, contributing to continuous improvement, risk reduction, and enhanced customer satisfaction.