Livechattar

Livechattar is a company that provides live chat software for websites. Their platform allows businesses to interact with their website visitors in real-time, offering customer support, sales assistance, and lead generation. The service typically involves a chat widget that appears on a website, enabling visitors to initiate a conversation with a company representative.

The core functionality of Livechattar includes features designed to enhance customer engagement. These often encompass features like pre-chat forms to gather visitor information, canned responses for frequently asked questions, chat transfer capabilities, and detailed chat transcripts. The software aims to improve user experience by providing immediate assistance, which can lead to increased customer satisfaction and conversion rates.

Livechattar's service is generally offered on a subscription basis, with different pricing tiers based on the number of agents, features, and usage volume. Businesses utilize live chat for various purposes, including support for existing customers, answering pre-sales inquiries, and proactively engaging with visitors who may be hesitant to make a purchase or require clarification. The goal is to bridge the communication gap between a business and its online audience.