Laadunhallintavastuuhenkilö

Laadunhallintavastuuhenkilö is a Finnish term that translates to "quality management responsible person" or "person responsible for quality management." This role is crucial in organizations that implement quality management systems, such as ISO 9001. The primary function of the laadunhallintavastuuhenkilö is to ensure that the organization's quality objectives are met and that the quality management system is effectively maintained and continuously improved.

This individual is often tasked with overseeing the development, implementation, and monitoring of quality policies and procedures. They play a key role in identifying areas for improvement within the quality system, conducting internal audits, and ensuring that corrective and preventive actions are taken when deviations occur. The laadunhallintavastuuhenkilö also facilitates training related to quality management for employees and acts as a liaison between management and staff on quality-related matters.

Furthermore, this person is typically responsible for documenting and reporting on the performance of the quality management system to senior management. They contribute to fostering a culture of quality throughout the organization, encouraging all employees to actively participate in quality improvement initiatives. The specific responsibilities can vary depending on the size and nature of the organization, but the core focus remains on ensuring consistent product or service quality and customer satisfaction.