Kintena

Kintena is a software company that provides a platform for managing and analyzing customer feedback. Their solution helps organizations collect, organize, and act on insights from surveys, reviews, and other customer interactions. The platform aims to centralize customer voice data, enabling businesses to understand sentiment, identify trends, and make data-driven decisions to improve products and services.

The Kintena platform typically offers features such as survey design tools, response collection mechanisms, and advanced analytics capabilities. These analytics can include sentiment analysis, topic modeling, and the ability to track key metrics over time. By integrating with various data sources, Kintena seeks to provide a comprehensive view of the customer experience. The company targets a range of industries, assisting businesses in various sectors to enhance their customer relationship management and product development strategies through a better understanding of their audience.