Kenttäpalveluja
Kenttäpalveluja, often translated as field services, refers to a broad category of services performed at a customer's location rather than at a company's premises. These services are typically provided by technicians or specialists who travel to the client's site to install, maintain, repair, or support products or equipment. The scope of field services can vary widely, encompassing industries such as telecommunications, utilities, HVAC, medical equipment, and IT support.
The primary objective of field services is to ensure that customers have access to the necessary support
Key components of effective field services include skilled and trained personnel, efficient logistics, robust communication channels