Kaugmüügitehingute

Kaugmüügitehingud refer to contracts concluded between a trader and a consumer, where the parties are not physically present together, and the sale is made through various distance communication means. This can include online shops, mail-order catalogues, telephone sales, and other forms of remote ordering. The key characteristic is the absence of simultaneous physical presence of both parties at the time of the contract conclusion.

These types of transactions are regulated to protect consumers, who are typically in a weaker bargaining position compared to traders. Regulations aim to ensure that consumers have access to sufficient information before making a purchase and that they have certain rights, such as a cooling-off period. This period allows consumers to reconsider their purchase and cancel the contract without penalty, usually within a specified number of days from receiving the goods or services.

Common elements of distance selling regulations include pre-contractual information requirements, such as details about the trader, the product or service, the price, delivery costs, and the consumer's right of withdrawal. Traders are obligated to provide this information clearly and comprehensibly before the consumer is bound by the contract. The methods of communication used for these transactions vary widely, from websites and mobile applications to phone calls and faxes. The legal framework governing kaugmüügitehingud aims to create a secure and fair environment for both consumers and businesses operating in the distance selling market.