JumpCloud

JumpCloud, Inc. is a cloud-based directory service that provides identity and access management for organizations. Marketed as Directory-as-a-Service, JumpCloud centralizes user identities and access policies across on-premises and cloud resources, helping replace or augment traditional on-premises directories such as Active Directory.

Core capabilities include a unified user directory, authentication and authorization, single sign-on for web apps and VPNs, multi-factor authentication, and automated provisioning. The platform supports LDAP, RADIUS, Kerberos, SAML, OpenID Connect, and SCIM for integration and automation. By combining these standards, JumpCloud can manage access to a wide range of applications and network services from a single control plane.

JumpCloud runs across Windows, macOS, and Linux endpoints and includes device management features such as inventory and policy enforcement. It also provides network access control through its RADIUS-as-a-service and supports cloud-based provisioning and deprovisioning of users and groups, helping IT departments manage both user identities and device onboarding in a cohesive framework.

Applications and services can be linked through SAML 2.0 and OpenID Connect, while SCIM enables automated user provisioning to many cloud apps. As a cloud service, JumpCloud emphasizes API accessibility and an administrator-friendly web console to manage identities, access policies, and device management.

Pricing is subscription-based and includes a free tier for small teams, with paid plans adding advanced security, governance, and device management features. JumpCloud competes with other identity providers such as Okta and Microsoft Entra ID and is used by organizations seeking to centralize IAM and improve remote access.