ITILliknande

ITILliknande refers to practices, frameworks, or approaches that share similarities with or are inspired by ITIL (Information Technology Infrastructure Library) but may not be identical to it. ITIL is a widely adopted framework for IT service management (ITSM), providing a set of best practices for delivering and managing IT services effectively.

Organizations that adopt ITILliknande approaches often seek to leverage the principles of ITIL, such as aligning IT services with business needs, improving service quality, and enhancing efficiency, without necessarily implementing the full ITIL suite of processes or adhering strictly to its specific terminology. This can involve tailoring ITIL concepts to fit an organization's unique context, size, or maturity level.

Such approaches might focus on specific aspects of ITIL, like incident management, change management, or service level management, and adapt them. They can also involve using ITIL as a foundation and integrating it with other methodologies like Agile, DevOps, or Lean to create a hybrid ITSM model. The goal of ITILliknande practices is typically to achieve similar benefits to those derived from a full ITIL implementation, including better service delivery, reduced costs, and increased customer satisfaction, while maintaining flexibility and adaptability.