Forenkling

Forenkling is the process of reducing complexity in rules, procedures, and services to make them more accessible, efficient, and user-friendly. In a public administration context, forenkling commonly aims to lower administrative burdens on citizens and businesses by simplifying regulations, forms, and workflows, as well as by improving clarity and predictability of requirements.

The concept covers several domains. Administrative forenkling focuses on the practical steps that citizens must take to interact with public services, such as fewer data requests, shorter forms, fewer steps in a process, and clearer instructions. Legislative or regulatory forenkling targets the wording, structure, and scope of laws and regulations to make them easier to understand and comply with, while preserving protected objectives like safety and rights. Digitalization is often a key enabler, enabling online self-service, pre-filled information, and centralized gateways.

Methods used to achieve forenkling include process analysis and mapping, user-centered design, regulatory impact assessments, standardization of forms and procedures, and the introduction of one-stop portals. Evaluations typically measure changes in processing times, user experience, and costs to public authorities and to businesses.

Impact and considerations vary. When well implemented, forenkling can improve service quality and reduce costs; when pursued too aggressively, it risks oversimplification, reduced safeguards, or unequal access for those with limited digital resources. Ongoing monitoring and balanced trade-offs are essential to maintain clarity, safety, and inclusiveness.