Fernabsatzgeschäfte

Fernabsatzgeschäfte, also known as distance selling contracts, are agreements concluded between a consumer and a seller without their simultaneous physical presence. This typically occurs through the use of distance communication means. Examples include online purchases, mail-order catalogs, telephone sales, and television shopping channels. The key characteristic is the absence of face-to-face interaction at the time of the contract's formation.

These types of transactions are subject to specific consumer protection regulations in many jurisdictions. These regulations are designed to safeguard consumers who cannot physically inspect the goods or services before making a purchase. Key protections often include a mandatory right of withdrawal, also known as a cooling-off period. This allows consumers to cancel the contract within a specified timeframe, usually 14 days, without providing a reason and without incurring penalties.

Sellers are generally required to provide consumers with comprehensive pre-contractual information. This includes details about the seller's identity and contact information, the main characteristics of the goods or services, the total price including all taxes and delivery charges, payment and delivery arrangements, and information about the right of withdrawal and its conditions. Failure to comply with these information duties can sometimes extend the withdrawal period. Distance selling contracts aim to facilitate commerce across geographical boundaries while ensuring a reasonable level of consumer security.