Durabilitätsgarantien
Durabilitätsgarantien, in English often referred to as durability guarantees, are contractual or statutory assurances that a product will maintain its functional performance over a specified period of time. These guarantees are common in the automotive, home appliance, and electronics industries, where they serve as a consumer protection measure and a marketing tool for manufacturers.
The legal framework for durability guarantees varies by jurisdiction. In the European Union, Directive 2005/29/EC on
Durability guarantees typically specify the conditions under which a repair, replacement, or refund will be provided.
Critics argue that durability guarantees can be vague, leading to disputes over what constitutes normal wear