Driftsleverantören

Driftsleverantören is a Swedish term that translates to "operations supplier" or "service provider" in English. It refers to a company or individual that provides operational services to other businesses. These services can encompass a wide range of functions necessary for the day-to-day running of an organization, often falling outside of a company's core competencies.

The scope of services offered by a driftsleverantör can be extensive. Common examples include IT support, cloud services, network management, and cybersecurity. Beyond technology, driftsleverantörer may also handle facility management, such as cleaning, maintenance, and security for physical premises. Other areas can include administrative support, customer service, or logistics.

The primary benefit of engaging a driftsleverantör is to allow a client company to focus its resources and attention on its core business activities. By outsourcing non-core functions, businesses can often achieve cost efficiencies, gain access to specialized expertise, and improve the overall reliability and performance of their operations. The relationship is typically governed by service level agreements (SLAs) that define the quality, availability, and response times of the provided services. The term is widely used in the Swedish business context, particularly within the IT and service sectors.