CommunityAdministratoren

CommunityAdministratoren are individuals responsible for the administration and governance of an online community, such as a forum, wiki, or social platform. In German-speaking contexts, the term may be written as Community-Administratoren or translated as Community Administrator(s). They ensure availability, enforce rules, manage access, and support members, while aligning operations with the platform’s policies and strategic goals.

Scope and role: Administrators typically hold higher privileges than moderators and are tasked with configuring software, managing user accounts, performing site maintenance, and resolving escalated issues. They work with community managers and technical staff to implement features, enforce codes of conduct, and ensure data privacy and security.

Responsibilities: establishing and updating community guidelines; user registration and authentication; access control and role management; content moderation oversight and decision logging; responding to reports, outages, and abuse; maintaining backups and performance; and generating usage reports for governance and improvement.

Skills and qualifications: clear communication; conflict resolution and de-escalation; basic understanding of web technologies and security; knowledge of platform-specific tools; ability to draft policies; awareness of privacy laws and moderation ethics.

Tools and environments: forum or CMS software (for example Discourse, phpBB, or similar), analytics dashboards, moderation queues, database and backup tools, and incident tracking systems.

Governance and ethics: adherence to a code of conduct, transparency in moderation decisions, documented escalation paths, and mechanisms for appeals. The role may vary across communities; in some settings the terms “Community Administrator” and “Community Manager” are distinct, with administrators focusing more on technical governance.

See also: moderators, community management, platform policies.