Bibliotheksunterstützung

Bibliotheksunterstützung, a shortened form of the German term Bibliotheksunterstützung and, in English, library support, refers to the range of services libraries provide to help users access information and use resources effectively. In practice, library support encompasses a set of interconnected activities that address reference assistance, access to physical and digital collections, technology support, and user education.

Reference services and information literacy form the core of library support. Librarians assist patrons with search strategies, source evaluation, and proper citation. Cataloging and collection management ensure that resources are discoverable and up to date, while circulation, access services, and interlibrary loan provide practical access to materials. Technology and facilities support include public computers, printers, network access, and help with library software.

Digital resources and access management cover databases, e-books, institutional repositories, and authentication for remote use. Accessibility and inclusive services strive to accommodate diverse users, offering assistive technologies, alternative formats, and outreach to underrepresented communities. Training and workshops promote information literacy, research skills, and digital fluency.

Library support is delivered by staff across various library types, including public, academic, school, and special libraries. The emphasis is on user-centered design, privacy, and ethical use of information, with evolving roles in response to changing technologies and community needs.