Arbeidsmengden

Arbeidsmengden, or workload, describes the amount of work assigned to an individual, team, or department over a given period. It includes tasks, responsibilities, deadlines, and the level of cognitive or physical effort required. Arbeidsmengden can vary with job design, staffing, processes, and external pressures, and may change during peak periods or project phases.

A high arbeidsmengden increases risk of stress, burnout, and safety incidents, while a low arbeidsmengden can lead to underutilization and disengagement. Effective management aims to balance workload with capacity and resources, aligning expectations with available time, skills, and support. Variations in workload can arise from changes in demand, organizational priorities, or interruptions in work processes.

Measurement approaches combine objective indicators (hours worked, tasks completed, backlog) with subjective assessments (perceived workload, time pressure). Tools include time logs, task tracking systems, and employee surveys. Regular monitoring, clear communication, and flexible staffing help adapt to fluctuations and prevent excessive or insufficient demands.

The concept is central across sectors, including manufacturing, services, education, and health care. Theoretical models such as the demand-control-support model and the job demands-resources model describe how workload interacts with control and social support to influence well-being and performance. Understanding arbeidsmengden supports decisions on staffing, task design, scheduling, and interventions aimed at sustaining productivity while protecting employee health.