118123

118123 is a telephone directory enquiry service that operates in the United Kingdom. It provides assistance in locating telephone numbers, addresses, and, in some cases, basic business information by connecting callers with an operator or an automated lookup system. The service is used when online directories or other quick lookup methods are not available or when a caller prefers direct assistance.

How it works: a caller dials 118123 from a landline or mobile phone. The service searches directory databases and returns the requested contact details, often followed by an option to perform a subsequent search or to place a call to the listed number. Results are typically presented for a per-call or per-minute charge that varies by network and provider. Some mobile plans and telecommunication operators bundle directory enquiry services differently, and callers may see additional charges on their bill.

Pricing and regulation: directory enquiry services in the UK are subject to consumer protection regulations and oversight by the relevant communications authorities. Pricing transparency and clear disclosure of charges are emphasized to prevent surprise fees. Availability and terms can differ between providers, and customers may compare alternatives, including online directories, to obtain contact information without a call.

Privacy and data use: services of this type access public directory data and may log calls for billing, quality control, and regulatory compliance. Providers typically publish data handling practices and offer options under applicable data protection laws.

See also: directory assistance, 118 118.