ügyfélelégedetlenséghez
ügyfélelégedetlenséghez, which translates to "customer dissatisfaction" in English, refers to a state where a customer's expectations regarding a product, service, or overall experience are not met. This can arise from various factors, including perceived poor quality, inadequate customer service, unmet promises, or a general negative interaction with a business.
When customers experience dissatisfaction, it can lead to several consequences for the business. These may include
Businesses often employ various strategies to address and prevent customer dissatisfaction. These can involve actively soliciting
Measuring and analyzing customer dissatisfaction is an important aspect of customer relationship management. Key performance indicators