þjónustustjórn
þjónustustjórn is an Icelandic term that translates to service management. It encompasses the practices, processes, and policies involved in designing, delivering, operating, and improving information technology (IT) services to an organization. The core objective of þjónustustjórn is to ensure that IT services meet the needs of the business and its customers, providing value and enabling efficient operations.
Key components of þjónustustjórn often align with frameworks such as ITIL (Information Technology Infrastructure Library). This
Effective þjónustustjórn aims to optimize resource utilization, reduce IT costs, improve customer satisfaction, and increase the