ärendehanteringsprocess
An ärendehanteringsprocess, or case management process, is a structured approach to handling, tracking, and resolving individual requests, issues, or tasks. It typically begins with the initiation of a case, which can come from various sources such as customer inquiries, internal requests, or system alerts. Once a case is initiated, it is assigned a unique identifier and logged into a system for tracking.
The next stage involves assessment and categorization. The case is analyzed to understand its nature, severity,
Communication is a crucial element throughout the process. Updates on the case's progress are provided to relevant