viitehenkilökuntaa

Viitehenkilökuntaa, often translated as reference staff or information specialists, refers to individuals employed in libraries or information centers who are trained to assist users in locating and accessing information. Their primary role is to guide patrons through the complexities of research, databases, and library resources. This involves understanding user needs, identifying appropriate search strategies, and recommending relevant materials, whether physical or digital.

Reference librarians or staff members possess expertise in information retrieval techniques, database searching, and the organization of knowledge. They are skilled in evaluating the credibility and relevance of sources, helping users to develop critical information literacy skills. Beyond direct user assistance, viitehenkilökuntaa may also be involved in collection development, instruction, and the creation of research guides. Their work is crucial in ensuring that users can effectively navigate the vast landscape of information and achieve their research or learning objectives. They often work at reference desks, provide one-on-one consultations, and deliver workshops or presentations.