vendégkezelés
Vendégkezelés is a Hungarian term that translates to "guest management" or "hospitality." It encompasses the principles and practices involved in providing a welcoming and comfortable experience for visitors, whether in a private home, a commercial establishment like a hotel or restaurant, or even at a public event. The core idea is to anticipate and fulfill the needs of guests, ensuring their satisfaction and fostering positive relationships.
In a domestic setting, vendégkezelés involves preparing the home for guests, offering refreshments, engaging in conversation,
The concept extends beyond mere service provision; it is rooted in cultural norms and social expectations.