tühistamisõigustele

Tühistamisõigus, known in English as the right of withdrawal or cooling-off period, is a consumer protection measure that allows individuals to cancel a contract within a specified timeframe without incurring penalties or needing to provide a reason. This right is particularly prevalent in situations involving distance selling, such as online purchases, or off-premises sales, like door-to-door solicitations. The intention behind tühistamisõigus is to protect consumers from making hasty decisions or being pressured into agreements they may later regret.

The duration of the tühistamisõigus varies depending on jurisdiction and the type of contract. Typically, it commences from the date the consumer receives the goods or the contract is concluded. During this period, consumers are generally entitled to return the purchased items in their original condition and receive a full refund. Sellers are obligated to inform consumers clearly about their tühistamisõigus, including the length of the period and how to exercise it. Failure to provide this information can sometimes extend the withdrawal period.

Certain types of contracts or goods may be exempt from tühistamisõigus. These commonly include custom-made products, perishable goods, digital content once downloaded, or services that have already been fully performed with the consumer's prior consent. The specific exceptions are usually detailed in consumer protection laws. The concept of tühistamisõigus aims to balance the interests of businesses with the need to safeguard consumers in a marketplace where transactions can occur without face-to-face interaction.