tiketisüsteemidega
Tiketisüsteemidega, often translated as ticketing systems, are software applications designed to manage and track customer requests, issues, or tasks. These systems centralize all incoming support requests, whether they come from email, phone calls, web forms, or social media. Each request is converted into a unique "ticket" that can be assigned to a specific support agent or team.
The primary function of a ticket system is to streamline the support process. Agents can view, prioritize,
Benefits of using a ticketing system include improved response times, increased customer satisfaction due to consistent