støtteavtale

Støtteavtale is a formal agreement describing the terms under which one party will provide support or backing to another in a given process. The term is used in different contexts, most notably in politics and in business or IT services.

In a political context, a støtteavtale refers to a confidence-and-supply arrangement between a minority government and one or more parties or individual members of parliament. Such an agreement outlines how the supporters will vote on key motions, including motions of confidence and the budget, and may specify policy concessions, ministerial posts, committee positions, or other commitments. The duration, scope, and whether the pact is public or confidential are typical features. These agreements aim to create parliamentary stability and predictability without forming a full governing coalition.

In a business or IT context, a støtteavtale is analogous to a support or service level agreement (SLA) between a customer and a provider. It defines the scope of supported services, service hours, expected response and resolution times, escalation procedures, responsibilities, pricing, and termination terms. It may cover software, hardware, or managed services, and commonly includes performance metrics, remedies for service failures, and data protection considerations.

Key characteristics of støtеavtaler include mutual obligations, enforceability as contracts, and mechanisms for change, renewal, or termination. While political stötеavtaler focus on voting support and policy alignment, commercial ones concentrate on ongoing service delivery and performance guarantees.