slutbrugeroplevelsen
Slutbrugeroplevelsen, which translates to “end‑user experience,” refers to the overall experience a final user has when interacting with a product, service, or system. It encompasses usability, accessibility, performance, emotional response, and perceived value. The concept originated in the field of human‑computer interaction and has since expanded to include all aspects of human interaction with technology and services.
Key elements of slutbrugeroplevelsen include ease of use, efficiency, satisfaction, and trust. A well‑designed experience reduces
Designing for slutbrugeroplevelsen involves user research, personas, scenario mapping, and iterative testing. Methods such as usability
Metrics to evaluate slutbrugeroplevelsen range from quantitative measures—task completion time, error rates, Net Promoter Score—to qualitative
Common challenges include reconciling business objectives with user needs, maintaining consistency across platforms, and updating legacy