rettighetsoppfølging

Rettighetsoppfølging is a concept used in the Norwegian health and social care system to ensure that individuals receive the services and support to which they are entitled by law. The term encompasses systematic follow-up aimed at realizing users’ rights, ensuring timely access to services, informed participation, and continuity of care across sectors.

The practice involves assessing a person’s needs, providing information about available rights and options, and coordinating services through planning processes such as the individual plan (IP) where relevant. It often requires collaboration among municipalities, health trusts, primary and specialized care, and other professionals, as well as involvement from the user and their relatives or guardians.

Key elements of rettighetsoppfølging include rights-based information, timely assessments, personalized service planning, and ongoing monitoring of service delivery. Documentation and transparent communication are central to ensuring accountability and enabling adjustments as needs change. The process seeks to reduce gaps in care, prevent unnecessary hospital admissions, and promote user safety and satisfaction.

Legislative and policy frameworks in Norway guide rettighetsoppfølging, including provisions on patient and user rights, information, participation, and the obligation of authorities to provide necessary health and social services. While the specifics can vary by region and user group, the overarching aim is to ensure that individuals receive appropriate, well-coordinated support that respects their rights and preferences.

Challenges often include coordinating across different levels of care, resource constraints, and ensuring consistent implementation of rights-based practices. Effective rettighetsoppfølging relies on clear procedures, interprofessional collaboration, and strong follow-up mechanisms to adapt services to changing needs.