penukaran

Penukaran is a term in Malay and Indonesian that refers to the act of exchanging one thing for another, or converting something into a different form of value. It is used across everyday language and various professional contexts to describe changes in form, value, or ownership.

In economics and daily life, penukaran is commonly associated with currency exchange, where money is converted from one currency to another at an agreed rate by banks or money changers (penukaran mata uang). It also encompasses the conversion of units or measurements and, more broadly, the process of changing the form of value from one representation to another.

In commerce, penukaran covers the redemption of vouchers, coupons, and loyalty points, as well as the exchange of goods or services for other goods or services. This usage is common in retail, travel, and hospitality industries where customers trade items or credits under specific terms.

Retail and consumer policy frequently employ penukaran in the context of returns and exchanges of faulty or unwanted items, governed by warranties, return windows, and store policies. Such rules specify conditions, time frames, and required documentation for completing an exchange.

Etymology and usage notes: penukaran is derived from tukar (to exchange) with the prefix pen-, signaling the act or process. It is related to, but distinct from, pertukaran, which more often denotes the act of swapping between parties rather than the conversion of value.