palautusikkunaa
Palautusikkuna, or return window, is a term used in consumer law and retail to describe a defined period after delivery during which a buyer may return a product for a refund, exchange, or credit. It is most relevant for purchases made at a distance (online, mail order) or outside a seller’s ordinary premises, though many retailers extend the period to in-store purchases as well. The length of the window is influenced by law and by seller policy.
In the European Union, the right of withdrawal generally allows consumers to cancel most distance and off-premises
There are exceptions and limitations. Sealed goods that cannot be returned for hygiene or safety reasons if
To exercise the right, the consumer should notify the seller within the window, preferably in writing, and