kvalitetsystem

A quality system is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. It is a collection of policies, processes, and procedures that define how an organization creates and delivers products or services to its customers. The primary goal of a quality system is to ensure that an organization consistently meets customer requirements and enhances customer satisfaction.

These systems are often based on international standards such as ISO 9001, which provides a framework for establishing and maintaining a quality management system. Key elements of a quality system typically include a quality policy, quality objectives, a quality manual, documented procedures, records, and mechanisms for internal audits and corrective actions. A well-implemented quality system helps organizations identify areas for improvement, reduce errors, increase efficiency, and build customer trust. It promotes a culture of quality throughout the organization, encouraging all employees to be involved in the pursuit of excellence.