kvalitetsmodell

A kvalitetsmodell, often translated as a quality model, is a structured approach used to define, measure, and improve the quality of a product, service, or process. It provides a framework for understanding what constitutes quality and how to achieve it consistently. Different industries and contexts employ various types of quality models, each with its own set of criteria and metrics.

Common elements within a quality model often include aspects such as functionality, reliability, usability, performance, maintainability, and security. These elements help to break down the broad concept of quality into manageable and measurable components. The purpose of a quality model is to establish clear expectations, guide development or service delivery efforts, and provide a basis for evaluation and continuous improvement.

In software engineering, for example, quality models like ISO/IEC 25010 (formerly ISO 9126) offer a comprehensive set of quality characteristics and sub-characteristics. For manufacturing, models like Six Sigma or Total Quality Management (TQM) focus on process control, defect reduction, and customer satisfaction. In essence, a quality model serves as a roadmap for ensuring that desired standards of excellence are met and maintained over time, ultimately leading to better outcomes and increased stakeholder satisfaction.