kvaliteediprotseduure

Kvaliteediprotseduur, or quality procedure, is a documented description of how to perform a specific activity in order to achieve consistent quality and meet required standards. It is a component of a quality management system (QMS) and supports repeatability, traceability, and accountability by specifying how work should be done to satisfy customers and regulatory or contractual requirements.

A quality procedure typically covers the purpose and scope of the activity, definitions of key terms, roles and responsibilities, step-by-step instructions, required inputs and expected outputs, acceptance criteria, and the records or forms that must be produced. It also indicates interfaces with other processes, related procedures or work instructions, and references to applicable standards or policies. Document control, including versioning and approval, is an essential element to ensure that staff use the current and authorized version.

Lifecycle and governance involve drafting by process owners, review and approval by relevant stakeholders, training for staff, and implementation followed by monitoring and periodic reviews. Changes usually require approval and re-training, with updated records maintained for audits.

Provenance and use vary by industry, but common examples include calibration procedures, supplier evaluation procedures, nonconformity handling procedures, and change-control procedures. By defining how critical activities are performed, kvaliteediprotseduurid support consistency, compliance, and continual improvement within a quality management framework, including ISO 9001-aligned practices.