kommunicare

Kommunicare is a term used in municipal and civic technology contexts to describe structured, two-way communication between public institutions and residents. It can refer to a general practice of engaging publics in information sharing, consultation, and feedback, as well as to specific platforms or programs branded under the name kommunicare in some organizations.

Etymology and usage: The word blends roots related to communication with common linguistic forms for to communicate. It is used in Dutch, German, and Scandinavian public administration discussions to denote both process and tool-based approaches to open communication.

Components and applications: Key elements include public notices, notifications, online forums, surveys, citizen feedback portals, and data dashboards. Municipalities and agencies may use kommunicare to announce policies, solicit input on projects, report progress, and respond to concerns. It supports participatory budgeting, crisis communication, and service design.

Impact and challenges: Proponents cite improved transparency, trust, and responsiveness, while challenges include ensuring accessibility, protecting privacy, avoiding information overload, and moderating discussions.

See also: Civic technology, e-governance, participatory budgeting, public engagement.